Cookie Policy for Sherpai

Cookie Policy for Sherpai

OVERVIEW

At Sherpai, we believe in being transparent about how we collect and use data related to you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies. This cookie policy applies to any Sherpai product or service that links to this policy or incorporates it by reference.

DOES SHERPAI USE COOKIES?

Yes, we use cookies and other technologies to ensure everyone who uses Sherpai has the best possible experience. Cookies also help us keep your account safe. By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy.

WHAT IS A COOKIE?

A cookie is a small file placed onto your device that enables Sherpai features and functionality. For instance, cookies enable us to identify your device, ensure you can log into your account securely, and even help us know if someone attempts to access your account from a different device.

WHEN DOES SHERPAI PLACE COOKIES?

We use cookies on our site and mobile applications. Any browser visiting our sites will receive cookies from us. We also place cookies in your browser when you visit non-Sherpai sites that host our plugins or tags.

WHAT TYPES OF COOKIES DOES SHERPAI USE?

We use two types: persistent cookies and session cookies. A persistent cookie helps us recognize you as an existing user, speeding up your login process and enhancing your navigation through the site. A session cookie will expire when you close your browser session.

CATEGORIES OF USE

1. Authentication:

If you're signed in to Sherpai, cookies help us show you the right information and personalize your experience.

2. Security:

We use cookies to enable and support our security features, and to help us detect malicious activity.

3. Preferences, features, and services:

Cookies can tell us which language you prefer and what your communications preferences are.

4. Advertising:

We may use cookies to show you relevant advertising both on and off the Sherpai site. We may also use a cookie to learn whether someone who saw an ad later visited and took an action (like downloading a document or making a purchase) on the advertiser's site.

THIRD-PARTY COOKIES:

The following entities will place cookies on your computer or device:

  • Google Analytics and Google Tag Manager (G4): These cookies are used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website.
  • Facebook Pixel: This cookie is used to deliver advertisements when you are on Facebook or a digital platform powered by Facebook Advertising after visiting this website.
  • Microsoft Clarity: These cookies are used to collect session replays and heatmaps to help improve the website experience.
  • Fraud Blocker: This cookie is used for detecting and preventing fraudulent activities on the website.

YOUR CHOICES

You have a number of options to control or limit how we and our partners use cookies:

  • Most browsers automatically accept cookies, but you can change your browser settings to decline cookies by consulting your browser's support articles. If you decide to decline cookies, please note that you may not be able to sign in, customize, or use some interactive features in the Sherpai services.
  • For general information about targeting cookies and how to disable them, you can visit www.allaboutcookies.org.

Please note that this policy should be read in conjunction with our Privacy Policy, which sets out how we use personal information.

Thank you for trusting Sherpai with your online experience. We are committed to ensuring your privacy and security. If you have any questions about this policy or our use of cookies, please contact us at security@sherpai.chat.